DISABLED FACILITIES AT ELLAND ROAD

Elland Road has a number of wheelchair and ambulant spaces. The ambulant spaces are situated in the South, West & North Stands. The wheelchair bays are in the East, North, South and West stands.

The Eddie Gray lounge is available in the North West corner offering a range of refreshments. Toilets are operated with radar keys, available on matchdays from designated stewards.

Car parking is also available (although limited) in Leeds City Council spaces in front of the East Stand.

HEADSETS FOR VISUALLY IMPARED SUPPORTERS

Headsets for visually impared supporters are available on a pre-booking basis by contacting Tracey via the number/e-mail below.

DISABLED TICKET POLICY (HOME GAMES)

Tickets for home games initially go on sale to Club Members approximatelyfour weeks before each game. Club Members have an exclusive eight-day period to book their tickets ahead of general sale.

General sale will commence upon conclusion of the Members priority booking period, approximately three weeks before the game. You can purchase up to eight tickets per application.

We reserve the right to amend on-sale dates or change the selling procedure for any fixture. Dates of fixtures and kick-off times are subject to
change.

Disabled tickets are sold on a 'first come first served' basis and we accept bookings by post, fax, telephone or in person at the counters.

In line with all other Championship Clubs we will no longer be accepting blue parking badges as proof of disability. Our revised policy is based solely on eligibility to claim Disability Living Allowance (DLA) in conjunction with our club specific points system.

All disabled fans must provide a copy of their DLA entitlement letter that specifies their benefit in order for their points to be calculated.
Please note the copy of the DLA entitlement must be in date at the time of applying for tickets.

The points system will be used to determine the eligibility to obtain a disabled ticket and the requirement for a personal assistant.

Points will be awarded for the Care Component and the Mobility Component of DLA:

We will award 5 points for a higher rate, 3 points for a medium rate and 1 point for low rate.

If a disabled fan has 5 or more points then they would qualify for the disabled concession ticket (If concession available) and they would be able to be accompanied by a personal assistant at no extra cost.

Disabled fans with 4 points would qualify for the disabled concession ticket (If concession available) but not for a complimentary ticket for a personal assistant. The person accompanying the disabled supporter would pay the published price for their age.

Any disabled fans with 3 points or less do not qualify and must pay the published price, although they can purchase tickets in the designated disabled areas for easier access. Any person attending with the disabled supporter would also pay the published price.

Tickets are not available in all areas of the ground as we have designated areas of seating for disabled supporters.

AWAY GAMES - PHASES

PHASE 1 Applications accepted from 19th July 2010 at 10am:
Nottingham Forest, Watford, Barnsley, Doncaster Rovers, Ipswich Town

Please note, in order to apply for Phase 1 away games, you MUST have purchased a 2010/11 Season Ticket or Membership before 19th July 2010.

PHASE 2 Applications accepted from 6th September 2010 at 10am:
Middlesbrough, Scunthorpe United, Coventry City, Norwich City, Reading, Burnley

PHASE 3 Applications accepted from 15th November at 10am:
Leicester City, Cardiff City, Portsmouth, Hull City, Bristol City, Swansea City

PHASE 4 Applications accepted from 24th January 2011 at 10am:
Preston North End, Sheffield United, Millwall, Derby County, Crystal Palace, Queens Park Rangers

Any applications received before the advertised dates and time will be void.

The deadline to qualify for the loyalty scheme if unsuccessful is 23rd July 2010 for Phase 1, 10th September 2010 for Phase 2, 19th November 2010 for Phase 3 and 28th January 2011 for Phase 4.

Leeds United reserve the right to amend onsale dates or change the selling procedure for any fixture. Dates of fixtures and kick off times are subject to change. Any applications received before the advertised dates and time will be void.

PLEASE NOTE: You must be a current 2010/11 Season Ticket Holder or a current 2010/11 Club Member at the time of submitting your away game application form.

Applying Online
You can apply online for away games in the Latest Ticket News section

Applying by Post or Fax
Supporters wishing to apply by post or fax please - click here to download pdf  Phase One Disabled Away booking form.

Supporters wishing to apply by post or fax please - click here to download pdf Phase Two Disabled Away booking form.

 Match Day Responsibilities of Disabled ticket holders and Personal Assistants (PA)

- A Personal Assistant will be admitted without charge in line with our club specific points system on condition that the PA provides support and assistance to the disabled supporter as required.

- The Club require the disabled supporter and Personal Assistant to enter the ground at the same time, through the relevant disabled entrances.

- Personal Assistants who attend a match without the disabled supporter being present will need to purchase a ticket from the Ticket Office before entering the ground as the PA ticket will be invalid. The complimentary ticket for a Personal Assistant is only valid when the disabled supporter is in attendance.

- If the level of help the disabled person requires in the stadium changes at any time either the disabled person or someone on their behalf must notify our Disabled Coordinator as soon as reasonably possible.

- Personal Assistants under the age of 16 years should notify the stewards at the time of entry into the Stadium via the disabled entrances, of their location in the ground in case help is required e.g. during an emergency evacuation or any other instance.

For those disabled supporters who do not require a ticket for a personal assistant, the Club have in place Disabled help stewards in the stadium on match days.

Disabled help stewards provide assistant including:

- Help with entry into the ground and location of seat / position and exiting from the ground;
- Safe evacuation should it be necessary

Assistance with the purchase of refreshments and match day programme; and an escort to and from the toilet.

For further information on ticketing or facilities, please contact Tracey Lazenby on 0113 367 6178 or email enquiries to disabledinfo@leedsunited.com.